Remote IT Support

Our remote IT support and managed IT solutions deliver rapid, secure help right to your desktop, so your New Orleans business keeps maximum uptime and efficiency. Powered by Clear Choice Technical Services.

Call Now: (504) 265-1498 Send us a message

Best time to call: 7:00am – 5:00pm Pacific (9:00am – 7:00pm Central)

Built for How New Orleans Works

For New Orleans businesses, network issues and technical glitches are instant roadblocks to productivity. At Copier Repair New Orleans, powered by Clear Choice Technical Services, we understand that problems with your IT setup, especially connectivity to critical hardware like copiers and printers, demand immediate attention. Whether your office is on Poydras Street, in the Warehouse District or out in Metairie or on the Northshore, we keep your technology in sync.

Your Virtual IT Helpdesk

Remote support removes the wait for an on-site visit for common technical issues. Our experts securely connect to your system to diagnose and resolve problems quickly, often while you wait.

Network troubleshooting

Diagnose and fix connectivity issues affecting shared devices like your MFPs and printers.

System optimization

Speed up slow workstations and clear out clutter for a better day-to-day experience.

Software & applications

Install, configure and troubleshoot the business software your team relies on.

Security & virus removal

Scan for and remove malware and security issues before they cause costly downtime.

Peripheral setup

Connect and set up scanners, copiers and other office devices so everything works together.

Email & accounts

Email setup, send/receive problems and online account support.

How It Works

  1. 1

    Contact us

    A quick intake call or message so we understand the problem.

  2. 2

    Remote connect

    We guide you through starting a secure remote session.

  3. 3

    Remote fix

    Fast resolution with minimal interruption to your day.

Scope of Work

Each service covers one computer. Supported systems: Windows 7, 8, 8.1, 10 and 11 (printer and peripheral setup also supports OS X 10.5 to macOS 10.15).

Virus removal

  • Virus, malware, adware and spyware removal
  • Anti-virus installation (free version)

Browser

  • Browser fix and clean-up
  • Delete browser cache
  • Pop-up and ad removal

Printers, scanners & peripherals

  • Driver installation (USB or network)
  • Scan to email and scan to folder setup
  • Fax setup
  • Printer troubleshooting or repair (software only)

Windows system repair

  • Windows error fixes
  • DLL fixes
  • Registry clean-up
  • Corrupted file removal

Performance tune-up

  • Slow computer performance
  • Remove temporary and cache files
  • Startup optimization

Applications / software

  • Update, install and uninstall software
  • Applications that won’t run or open
  • Driver installation for main computer components

Email support

  • Email setup and troubleshooting
  • Can’t send or receive email
  • Email or online account setup and support

Windows Update

  • Windows update installation
  • Fix updates that won’t install
  • Manual update installation
  • Clean up Windows.old and previous OS remnants

Hard drive / data / files

  • Data backup or transfer
  • Migrate data from one laptop to another
  • Hard drive format, partition or shrink
  • Defragmentation and disk clean-up

Plans & Pricing

Hourly Rate

$149/hour

  • For 1 computer
  • Covers any service in the scope of work above
Call (504) 265-1498

Single Seat

$49/month

  • Covers 1 to 9 computers
  • One flat monthly price
  • Ongoing remote support for your office
Call (504) 265-1498

Need help right now?

Call our team and we’ll start a secure remote session to get you back to work. Best time to call: 7:00am – 5:00pm Pacific (9:00am – 7:00pm Central).